01
Contact Us
Call PIE at (585) 872-9350 or email us to request a Return Merchandise Authorization (RMA) number. Be sure to indicate if the calibrator is Altek or PIE along with the model and serial number.
02
Download RMA Form
Download the PIE RMA form and fill it in using Adobe Acrobat, or print it out and fill in the information requested. Enclose this document with the device(s) being returned.
03
Purchase Order
Enclose (or email) a purchase order for the services being requested. Credit cards are also accepted for customers without an account.
Mailing Address:
34 May Street
Suite 3.14
Webster, NY 14580
Need More Information?
Practical Instruments consists of a world-class team with 30+ years of experience in design, repair and recalibration services. Give us a call. We would love to work with you.