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Practical Instruments consists of a world-class team with 30+ years of experience in design, repair and recalibration services. Give us a call. We would love to work with you.

01

Contact Us

We accept returns of new unused products up to 30 days after purchase. 

Call PIE at (585) 872-9350 or email us to request a Return Merchandise Authorization (RMA) number. Be sure provide model and serial number.

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02

Download RMA Form

Download the PIE RMA form and fill it in using Adobe Acrobat, or print it out and fill in the information requested. Enclose this document with the device(s) being returned.

Download Form [PDF]
03

Purchase Order

Enclose (or email) a purchase order for the services being requested. Credit cards are also accepted for customers without an account.

Mailing Address:

34 May Street
Suite 3.14
Webster, NY 14580

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